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Employment Opportunities

Location

Tipp City, OH

Organization

Aileron

About Us

Aileron is a nonprofit organization that believes professional management, a systematic way to run a business, can empower businesses to thrive in any environment. We help business owners grow in professional management so they can lead with competence and confidence, increase team satisfaction, and build sustainable, thriving organizations. In supporting America’s small business owners, Aileron changes the lives of families and communities across the nation.

Position Overview

We’re looking for a creative, customer-minded Product & Experience Manager to join our Product team as a full-time employee. In this role, you’ll design the programs and learning experiences that help business owners grow, and you’ll own a set of those services once they’re live, making sure they keep getting better for the people they serve. The right person brings two things together: strong instructional or experience design skills that make learning stick, and a disciplined product mindset that studies what works.

Who You Are

  • You’re a builder at heart: You love turning ideas into real, usable experiences, and you take pride in the details.
  • You start with the customer: You ask good questions, listen closely, and let what you learn shape the design.
  • You’re adaptable: You welcome change for the sake of progress over perfection.
  • You balance independence and interdependence: You’re comfortable owning your work and thrive as part of a collaborative team.
  • You’re a continuous learner: You bring curiosity and current research into everything you design.
  • You love data: You enjoy studying trends and creating feedback loops to improve your work and stay on track.
  • You keep results, relationships, and impact in harmony: You get things done without losing sight of the people involved or the difference the work makes.
  • You care about the bigger picture: We believe that by creating stronger business owners and healthy small businesses, we’ll change communities and ultimately the nation. It will be hard to succeed here if that’s not something you’re energized by.

Day-to-Day Responsibilities

  • Design learning experiences: You’ll turn plans into polished, ready-to-use sessions, including session flows, facilitator guides, participant materials, and online companions in the Aileron Community App. You’ll work to our design standards and support tailored designs for partners as needed.
  • Own services and how they perform: You’ll take ownership of assigned services, staying close to customers through relationship building, customer data, and feedback loops with Aileron coaches. You’ll be the point of contact for product feedback and for tailoring needs on partnerships.
  • Build deep expertise in a discipline: You’ll develop and hold expertise in an assigned discipline of our DOC System of Professional Management, such as Culture or Strategy, and bring current practice and research into design decisions.
  • Steward a portfolio: For your discipline, you’ll look across all our services and offerings, help decide what to build, keep, or retire, and help forecast the year ahead so every customer has a clear next step.

Qualifications

  • 5+ years in product development, product management, or experience design roles, with clear examples of hands-on design and delivery work
  • Experience working with small business owners or in a small business, and a solid understanding of how a business runs
  • A track record of creating engaging learning experiences that achieve real outcomes
  • Experience running a product research or innovation cycle, building a roadmap, and forecasting financials and resources
  • Comfort using AI to speed up your work and enhance the experiences you create
  • A portfolio that shows your work, such as curriculum design maps, slides with facilitator guides, activity materials, diagnostic tools or assessments, and custom models or frameworks
  • Ability to work on-site on Aileron’s Campus in Tipp City, OH

Preferred

  • Facilitation experience and knowledge of facilitation best practices
  • Experience building online communities
  • Familiarity with Miro, Trello, Claude, Circle, and Mentimeter

Benefits

  • Values-driven culture
  • Unique Campus environment with dynamic indoor and outdoor working spaces and on-site fitness room
  • Ongoing personal development via unlimited access to Aileron services
  • Annual stipend to sponsor friends and family participating in Aileron services
  • Eligible for Aileron’s annual variable compensation benefit
  • Comprehensive health insurance including medical, vision, and dental with employer HSA contributions
  • Paid time off options including vacation, sick leave, holidays, and bereavement
  • Company-paid life insurance and voluntary life insurance
  • 401(k) with Safe Harbor match up to 4%
  • Dependent care flexible spending account
  • Access to Employee Assistance Program

Application deadline

Until the position is filled

Complete the Form Below to Apply

Location

Tipp City, OH

Organization

Aileron

About Us

Aileron is a nonprofit organization that believes professional management — a systematic way to run a business — can empower businesses to thrive in any environment. We help business owners grow in professional management so they can lead with competence and confidence, increase team satisfaction, and build sustainable, thriving organizations. In supporting America’s small business owners, Aileron changes the lives of families and communities across the nation.

Position Overview

We’re looking for a skilled and passionate Business Coach to join our team on a contract basis (1099). In this role, you’ll partner closely with our clients to offer personalized coaching, thoughtful guidance, and practical strategies to help them tackle real business challenges. The right person brings both solid business coaching experience and a genuine passion for helping leaders and their organizations thrive.

Who You Are

  • You’re a conscious leader who values authenticity and acts with intentionality.
  • You want to do meaningful, macro-level work that has impact at the organizational level while also developing the individuals leading the organization.
  • You’re a situational and adaptable leader who meets people where they are, and you welcome change for the sake of progress over perfection.
  • You ask good questions and practice intuitive listening.
  • You want to contribute to a “we” organization that values organizational systems over individual standards, and you value community, inclusion, and teamwork.
  • You’re a continuous learner with a curious mind, and you’re always seeking new ideas and perspectives.

Day-to-Day Responsibilities

  • Help clients understand their desired outcomes: You’ll facilitate discovery conversations with clients, getting context, asking questions, and documenting what you hear and observe. Together, you’ll learn about what they hope will be different for their business and themselves.
  • Create engagement plans: You’ll collaborate with the client and the Aileron team to build an engagement plan that combines Aileron services and non-Aileron activities to empower the client to reach their desired outcomes.
  • You’ll help your clients grow: You’ll show up as a trusted friend as you support, challenge, and hold your clients accountable. You’ll offer thought partnership and guidance, help your clients gain clarity and direction, monitor their progress, and adjust their action plans throughout their journeys.
  • Learn and grow in Professional Management: You’ll learn and practice Aileron’s DOC System of Professional Management, eventually becoming a subject matter expert and facilitating other services.
  • Introduce new ideas: You’ll contribute to the ongoing development of Aileron’s content, approach, and methods. You’ll support other Business Coaches by introducing new ideas and sharing your feedback and observations.

What Motivates Our Business Coaches

  • Client growth and transformation: Witnessing clients evolve, apply insights, and continue their growth journey is a major source of motivation for our team; you’ll feel at home if you find deep satisfaction in seeing clients get unstuck, gain clarity, and move forward with hope.
  • Emotional wins and personal impact: Celebrating emotional victories like being heard, acknowledged, and supported is especially meaningful for our coaches. We’re looking for other coaches who find motivation in helping clients experience peace, authenticity, or confidence.
  • Connection and trust: Building a trusted relationship—being seen as a confidant or a part of the client’s extended team—is a major motivator for us. We’re hoping you feel fulfilled by building genuine and strong connections with your clients.
  • Making a difference: Our entire team is bound by our shared desire to improve lives by helping business owners and teams achieve their potential; we find a sense of purpose in making a difference in the lives of others. We hope you do, too.

Qualifications

  • Minimum of 15 years of business experience in various roles, business models, and market dynamics
  • Strong understanding of business operations, strategy, and management
  • Excellent communication and interpersonal skills
  • Proven track record of helping businesses achieve measurable results
  • Experience owning or leading a privately held business (preferred)
  • Available to be on-site at Aileron’s campus in Tipp City on a regular basis (preferred)
  • Available to work with Aileron 24-28 hours per week

Note: Business Coach is a contract role and is not eligible for 401(k) or health benefits.

Application deadline

Until the position is filled

Complete the Form Below to Apply

Apply Today

Aileron’s Values

Continuous learning: We investigate, collaborate, curate diverse perspectives, ask questions, and embrace feedback.

Conscious leadership: We start brave conversations, operate authentically and transparently, suspend judgment, act with intentionality, and regularly take time to reflect.

Progress over perfection: We unpack ideas, welcome change, approach work with curiosity, test, study, experiment, and try.

Community and comradery: We seek alignment, inclusion, diversity, belonging, and sharing.

Being a “we” organization: We focus on systems and processes, not individual standards, and value teamwork above all else.

Benefits

We offer a competitive salary and the following benefits that make Aileron a great place to work:

  • Organizational culture that supports and invests in personal and professional growth
  • Beautiful campus that inspires fresh ideas with workspace flexibility
  • On-site fitness facility and outdoor walking paths

For full-time employees:

  • 401(k) with company match and a comprehensive health package that includes medical, dental, vision, and HSA contribution

Want To Learn More About Aileron?

What to Expect

Meeting

You’ll either get a note that you’re not being considered or have the opportunity to talk by phone or video conference.

Interviews

After the first talk, you’ll get an update. You may have the opportunity to continue interviewing, and we conduct a series of interview engagements before hiring.

Final Decision

After interview engagements, our team will make a decision. We will update you either way!

Have Questions?